Business Analyst

What You’ll Do and What You’ll Bring

Purpose of the Role

The Business Analyst will drive business transformation, digitisation, process re-engineering and product enhancements across the Retail Trade Forex (RTFX) and Retail Trade (RTR) ecosystem. The role will bridge Business, Operations, Compliance, Technology, Product and Vendor teams to deliver regulatory-compliant, customer-centric and scalable Trade Finance solutions, with ownership of the end-to-end requirement lifecycle from concept through production rollout.

Key Responsibilities

Business Analysis & Requirement Management

  • Elicit, analyse and document business requirements, BRDs, FRDs, user stories and process flows.
  • Conduct requirement workshops with Product, Trade Operations, Compliance, Risk and IT teams.
  • Translate business needs into functional specifications, business rules and acceptance criteria.
  • Perform impact assessments for regulatory, business and operational changes.

Domain Skills Business Analysis Technical Skills

  • Trade Finance Operations
  • Retail Forex
  • LC and BG lifecycle
  • FEMA and RBI guidelines
  • Correspondent Banking
  • SWIFT and Trade Compliance · BRD / FRD preparation · Process mapping and gap analysis · User stories and traceability · Prioritisation and stakeholder management · Data analysis · Basic to intermediate SQL · API understanding · Advanced Excel · Power BI preferred · Visio / process mapping · JIRA / Azure DevOps