Skills
What You’ll Do and What You’ll Bring
4-7 years of experience in Software Testing / Quality Assurance
Minimum 2–4 years on hands-on defect management / SIT experience
Prior exposure to Telecom OSS/BSS systems and large?scale System Integration Testing programs in multi-vendor environments
Proven experience in Functional & Regression testing for telecom workflows across multiple applications
Good experience with test management, defect management & CI/CD tools – JIRA, ALM/Octane, Jenkins
Good communication skills and a team player
Defect Logging & Classification – Log defects with clear, complete, and reproducible details, including steps, logs, screenshots, and traceability to requirements.
Defect Triage Support – Actively participate in daily defect triage calls, presenting defects, clarifying scenarios, and supporting prioritization and ownership assignment.
Defect Tracking & Follow-ups – Track defects through their lifecycle, ensuring continuous follow-up with development teams for timely resolution and updates.
Reproduction & Validation – Reproduce defects in SIT environments and perform retesting and closure validation once fixes are deployed.
Severity / Priority Adherence – Assign and validate defect severity and priority based on business impact, ensuring alignment with defined governance standards.
Integration Defect Analysis – Analyse defects across multiple OSS/BSS systems, helping identify whether issues are due to service logic, integration gaps, data inconsistencies, or environment issues.
Defect Documentation & Evidence Management – Ensure all defects have adequate logs and supporting evidence to accelerate root cause identification by developers.
Defect Metrics Support – Contribute to defect metrics by maintaining accurate data
Collaboration Across Teams – Work closely with Functional, Automation, and Performance Testing teams and provide clarity on defect scenarios.