QKTech’s AI-Ready TCoE Powers Leading UAE Bank to Complete 35+ Digital Modernization Projects
Industry & Segment
Banking & Financial Services
Objective
To modernize enterprise‑wide quality engineering by establishing an AI‑ready Testing Center of Excellence (TCoE) that accelerates digital transformation, reduces costs, improves scalability, and enables faster, high‑quality releases across the bank’s digital ecosystem.
Client Overview
One of the top 10 largest banks in the UAE, the client is a modern and progressive banking institution offering a full range of innovative retail and commercial banking services. Over the years, the bank has been steadily investing in enhancing its digital products and services and is recognized as a leader in user-centric digital banking in the region.
Business Challenges
Fragmented, project‑specific quality engineering frameworks limiting scalability
Long time‑to‑market for digital products and features
High regression testing effort and costs
Limited automation penetration and reuse
Dependency on environments affecting integration testing
Lack of centralized visibility, governance, and real‑time reporting
QKTech’s Solution
QKTech implemented a tailored, AI‑ready Testing Center of Excellence (TCoE) that centralized and standardized quality engineering across the enterprise.
Key solution components
- Automation‑first enterprise testing framework
- Centralized testing and reusable knowledge repositories
- Service virtualization to reduce environment dependencies
- CI/CT/CD integrations for continuous testing
- Real‑time reporting and governance using PowerBI dashboards
- Continuous feedback loops leveraging production insights
- AI testing accelerators, AI‑driven insights, and AI‑powered process optimization
Laying the Groundwork for Enterprise-Wide AI Testing
Testing Accelerators
For intelligent and data-driven creation, maintenance, and execution of tests for extended coverage and faster time to market.
AI-Driven Insights
For an actionable and simplified view of enterprise-wide quality engineering for efficient IT-business collaboration, reduced resolution time, and enhanced customer experience.
AI-Powered Process Optimization
For streamlined enterprise-wide quality engineering processes to enhance efficiencies and reduce costs.
Results & Roadmap
35+
digital modernization projects delivered
300,000
test executions automated
150,000
tests centralized under the TCoE
100+
services virtualized
18,000+
defects identified and closed
70%
automation penetration achieved
70%
reduction in regression testing cycle time
Zero
critical production defects
Business Metrics
- 70% faster regression testing, accelerating time‑to‑market
- 20% reduction in Quality Engineering costs
- Improved ROI on digital innovation investments
- Enhanced customer experience and digital reliability
- Scalable foundation for AI‑driven quality engineering
- Sustained competitive advantage through faster, high‑quality releases
At QKTech, TCoE quality engineering sits under Digital Reliability, one of the six pillars of our Reliability OS for Enterprises, which helps enterprises ship AI agents and modern platforms without the risk.
Setting up or scaling a banking TCoE? Schedule a free consultation with our quality engineering team.
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